Expert Microwave and appliance repair
Family Business Over 4+ Yeras
Terms & Conditions
General Business Information and Flat Pricing
These Terms and Conditions govern the use of the website and services provided by Expert Microwave & Appliance Repair, which is the trading name of OmniGoods service LTD (Company Registration Number: 17268831), located at Unit 3, Baltimore Trading Estate, Baltimore Road, Perry Barr, Birmingham, B42 1DR. By purchasing a refurbished appliance or booking a repair service, you agree to comply with these terms. We strictly operate and conduct business only within the United Kingdom. All transactions are billed as a flat retail amount with completely transparent pricing, meaning absolutely no VAT or hidden tax liabilities will ever be added to the product or shipping costs at checkout.
E-Commerce Variants, Shipping, and Courier Fulfillment
Our online shop holds an extensive inventory of multi-brand refurbished appliances and kitchen essentials. Every product listing supports selectable variations for color and condition grading, specifically Grade A (Excellent Condition) and Grade B (Very Good Condition), representing professionally tested and certified technician-checked units. Delivery is strictly restricted to addresses within the United Kingdom. Standard shipping is entirely free for orders over £99, while smaller individual items under 3kg incur a £3 delivery charge, and heavy appliances under 25kg incur a flat £10 delivery charge. All shipments are securely fulfilled through our approved third-party courier networks, which include Royal Mail, DPD, EVRI, and Parcel Force.
Repair Diagnostics, Workmanship Warranties, and Return Policy
For local repair customers, we offer a comprehensive £0 diagnostic fee, a free final estimate, and a 1-Year Warranty covering the specific parts we replaced or the exact workmanship performed during the repair. For e-commerce retail purchases, we provide a 30-day return window where we are happy to offer a full return or an alternative exchange item. To qualify, the product must be returned to us in its original operational condition, cosmetic condition, and the exact packaging we originally sent it in so it arrives back in the same state it was dispatched; failure to do so may result in the return being rejected. In accordance with our store policy, all return delivery and courier charges must be paid directly by the customer.