Expert Microwave and appliance repair
Family Business Over 4+ Yeras
Privacy & Cookie Policy
Who We Are and What Information We Collect
Expert Microwave & Appliance Repair (operating under OmniGoods service LTD, CRN: 17268831) is a Birmingham-based commercial and domestic appliance specialist committed to protecting your privacy in full compliance with UK GDPR. To process your repair bookings, manage estimates, or fulfill online purchases of our refurbished appliances, we collect only the essential personal details required to complete your transaction. This includes your name, contact phone number, email address, and physical shipping address. Your payment details are entirely processed through encrypted, secure gateways like Wix Payments, PayPal, or Klarna; we never see or store your financial card data.
How We Use and Safely Share Your Data
We use your personal data strictly to run our workshop logistics, update you on your appliance repair status, and process your e-commerce orders. To get your purchases delivered safely to your doorstep, your name and shipping address are shared securely with our trusted UK courier partners, including Royal Mail, DPD, EVRI, and Parcel Force. These delivery companies are legally bound to use your data solely for completing your shipment. We have a strict policy never to sell, trade, or share your private personal details with external marketing companies under any circumstances.
Cookies, Your Legal Rights, and How to Contact Us
Our website uses standard, functional cookies to keep track of items in your shopping cart, manage secure checkouts, and view anonymized performance data via Google Analytics. Under UK data protection laws, you retain full rights to access the data we hold, request corrections, or ask for the total erasure of your information from our active systems. If you want to exercise your legal rights, update your preferences on our cookie banner, or ask any privacy questions, you can contact our team directly at Unit 3, Baltimore Trading Estate, Baltimore Road, Perry Barr, Birmingham, B42 1DR, or by calling 07454 963506.